Doha Challenge For

Service innovation & Design

Doha Service Jam

29 30

March 2019

Doha Service Jam

An event for innovators in Doha City at the weekend of the last week of March to develop new innovative services.

target people

Targets

  • People who are working in service design.
  • students, academics (20 - 30) years old.
  • Entrepreneurs.
target people

For

  • Define services in their academic or professional fields to work on.
  • Gather as many ideas as possible.
  • Innovate and design services in less than 48 hours.
target people

Through

  • Design prototypes for the services.
  • Testing the solutions with the users.
  • Publish the solutions to the world.

What you will learn

Learn more about services innovation and design.

Learn more about services innovation and design.

Inspiring ideas and sharing them.

Inspiring ideas and sharing them.

Receiving feedback.

Receiving feedback.

Communicating with people at all levels of experience.

Communicating with people at all levels of experience.

Develop ideas and transform them into prototypes.

Develop ideas and transform them into prototypes.

Transform the design into a business.

Transform the design into a business.

EVENT SCHEDULE

Service Design

A methodology that provides services according to the needs of customers or users, so that the service will be easy to use competitive, and based on the real needs of customers. This happens based on the planning and organizing the human and, physical resources, infrastructure and communication components related to the service, in a manner based on the interaction between the service provider and customers.

EVENT SCHEDULE

First Day

30 March 2019
  • 15:30Getting Together
  • 16:30 About the Jam.
  • 17:00 Team Forming.
  • 17:30 Research.
  • 19:00 Coffee break.
  • 19:30 Journey Mapping
  • 21:30 Wrap-up.

Second day

30 March 2019
  • 09:30 Coffee break
  • 10:00 Ideate.
  • 11:00 Prototyping.
  • 12:30 Coffee break.
  • 13:00 Testing & Bring to Life.
  • 14:00 Pitch.
  • 16:00 Coffee break.
  • 16:30 Go Live.
  • 17:00 Wrap-up.

About Global Service Jam

1|

The Global Service Jam is a non-profit volunteer activity.

2|

It is organized by an informal network of service design aficionados.

3|

Global Service Jam works on for growing the field of service design and customer experience.